We only replace items if they are defective or found to be damaged upon delivery. In the unfortunate event your order is received in a damaged condition please inform us within 24 hours with an email and images to email@example.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We are not able to guarantee that we will receive your returned item.